Artificial intelligence (AI) is revolutionizing financial services, enhancing efficiency, improving customer experiences, and mitigating risks. Explore its history, applications, and profound impact below.
Be up to date with the latest fintech trends. Discover Finanteq’s perspective – take a look at the industry through the eyes of a leader.
According to Forrester’s research, low-code development platforms demonstrate a significant speed advantage, being 10 times faster compared to conventional platforms. There is no doubt that low-code/no-code solutions in banking are the future. But how to choose the best solution among the multitude of available options?
Extentum, our no-code platform, is the easiest and fastest way to build new functionalities in EXISTING digital banking apps within hours by business people (non-programmers), and can be applied in many cases and situations.
Knowing the customer’s opinion is obvious to businesses today. In fact, the clients are the only and most important guarantors of the survival and development of the company, and their satisfaction is one of the key factors indicating the desire or reluctance to continue cooperation.
The rise of technology and changing customer behaviour have shaped the banking landscape in recent years. These challenges, and the accelerating pace of change, are forcing the industry to redefine its approach to customer relationship management in a new digital reality.
Let’s start with a quick recap of our last year’s banking trends predictions. Recently, we mentioned video banking, m-commerce, artificial intelligence, no-code, and smartwatch banking. These trends will stay with us for a long time, but they will adjust to the current economic situation.
How to stop chasing customers’ expectations and focus on getting ahead of them? Choose the right software provider – this is one of the key decisions for any business for which remote channels are critical.