With the OCR technology, customers of Credit Agricole can now pay invoices and bills more easily than ever before.
Is it easier to open an account with one of the challenger banks? Maybe, but the number of clicks isn’t the best way to measure it.
Branches are closed, call centers are overloaded.
“We’ve just seen digital banking morph from “important” to “existential” status in one week’s time“.
The falling number of branches and the development of new technologies reduce customer contact with the bank. Can a virtual branch rebuild the old relationship?
YouTube was a dating site, and Slack was supposed to be a game. Can banks change their business models the way startups do?
Every month we are flooded by a wave of electronic invoices. How to control this mess and streamline payments?
Despite the dynamic development of mobile banking apps, users still prefer to pay their invoices using a computer. How to automate invoice payments in mobile banking?