What is a typical starter pack for any challenger bank? First of all, launch a mobile app, then issue a card, and finally… give it all for free. There is no web app in this formula. Is online service not important any more?
What is the distinguishing quality of the mobile banking app of the National Bank of Kuwait? The fact that it sets new trends in mobile banking, which is only confirmed by the Dark Mode implemented by FINANTEQ.
With the OCR technology, customers of Credit Agricole can now pay invoices and bills more easily than ever before.
Is it easier to open an account with one of the challenger banks? Maybe, but the number of clicks isn’t the best way to measure it.
Branches are closed, call centers are overloaded.
“We’ve just seen digital banking morph from “important” to “existential” status in one week’s time“.
The falling number of branches and the development of new technologies reduce customer contact with the bank. Can a virtual branch rebuild the old relationship?
YouTube was a dating site, and Slack was supposed to be a game. Can banks change their business models the way startups do?