-
AROUSE INTEREST
-
ANSWER QUESTIONS
-
PRESENT VISUALS
-
PERSUADE
-
SELL A PRODUCT
)
Digital banking with a Human Face
Convenient like mobile, engaging like a branch.
Pocket Branch is a new contact channel for banks. It lets your customers bank through a video, audio or a text chat.
The platform is created for Mobile and Web experience.
Complete sales process in a digital branch With Pocket Branch, the advisor can answer all financial questions, support the sales process with visuals, use persuasive skills and complete the whole sales process in one place.
Increase customer satisfaction
-
Contextual help and advice
The topic of a conversation is triggered depending on where a customer is on the website.
-
Proactive chat
The system detects if a customer is in doubt, and react by launching a chat window.
-
Quick responses for faster replies
The predefined set of ready responses will make the job of you advisor much easier.
Boost product sales
-
Show Materials and Simulations
The advisor explains the product visually, by showing simulations, tables or any other documents.
-
Understand customer emotions
The advisor sees and hires when the customer has lingering doubts and can react to the objections.
-
Verify clients and authorize transactions
The advisor remotely initiates the process of customer identification.
The Omnichannel Consistent experience across all platforms.
Pocket Branch — a better banking channel
-
Cheaper than operating a Branch, but with a much wider reach.
-
Better than a call center—enables selling with meaningful visuals.
-
Increases selling capabilities of digital channels.
Let’s Talk
