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Digital banking with a Human Face

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Convenient like mobile, engaging like a branch.

Pocket Branch is a new contact channel for banks. It lets your customers bank through a video, audio or a text chat.

 

The platform is created for Mobile and Web experience.

 

Complete sales process in a digital branch With Pocket Branch, the advisor can answer all financial questions, support the sales process with visuals, use persuasive skills and complete the whole sales process in one place.

  • AROUSE INTEREST

    AROUSE INTEREST

  • ANSWER QUESTIONS

    ANSWER QUESTIONS

  • PRESENT VISUALS

    PRESENT VISUALS

  • PERSUADE

    PERSUADE

  • SELL A PRODUCT

    SELL A PRODUCT

Increase customer satisfaction

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    Contextual help and advice

    The topic of a conversation is triggered depending on where a customer is on the website.

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    Proactive chat

    The system detects if a customer is in doubt, and react by launching a chat window.

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    Quick responses for faster replies

    The predefined set of ready responses will make the job of you advisor much easier.

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Boost product sales

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    Show Materials and Simulations

    The advisor explains the product visually, by showing simulations, tables or any other documents.

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    Understand customer emotions

    The advisor sees and hears when the customer has lingering doubts and can react to the objections.

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    Verify clients and authorize transactions

    The advisor remotely initiates the process of customer identification.

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The Omnichannel Consistent experience across all platforms.

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Pocket Branch — a better banking channel

  • Cheaper than operating a Branch, but with a much wider reach.

  • Better than a call center—enables selling with meaningful visuals.

  • Increases selling capabilities of digital channels.

Let’s Talk

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Let's Talk


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