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AROUSE INTEREST
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ANSWER QUESTIONS
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PRESENT VISUALS
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PERSUADE
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SELL A PRODUCT
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Virtual branch made for banking
Let’s Talk
Let's Talk
Convenient like mobile, engaging like a branch
Pocket Branch is a new contact channel for banks. It lets your customers bank through a video, audio or a text chat.
The platform is created for Mobile and Web experience.
Complete sales process in a virtual branch With Pocket Branch, the advisor can answer all financial questions, support the sales process with visuals, use persuasive skills and complete the whole sales process in one place.
Increase customer satisfaction
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While awaiting a connection with a consultant, customers may familiarize themselves with the bank’s offer.
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Sending documents
Files sent in this manner do not interrupt the current call.
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Quick responses for faster replies
The predefined set of ready responses will make the job of you advisor much easier.
Boost product sales
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Show Materials and Simulations
The advisor explains the product visually, by showing simulations, tables or any other documents.
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Proactive chat
The system detects if a customer is in doubt, and react by launching a chat window.
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Verify clients and authorize transactions
The advisor remotely initiates the process of customer identification.
The Omnichannel Consistent experience across all platforms.
Pocket Branch — a better banking channel
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Cheaper than operating a Branch, but with a much wider reach.
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Better than a call center—enables selling with meaningful visuals.
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Increases selling capabilities of digital channels.