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Chat, Video Banking and Virtual Branch in one solution
WE SUPPORT BANKS: Pocket Branch is free of charge till the end of the pandemic.
Convenient like mobile, engaging like a branch
Pocket Branch is a remote channel for banks. It lets your customers bank through a video, audio or a text chat.
The platform is created for Mobile and Web experience.
Complete sales process in a digital branch With Pocket Branch, the advisor can answer all financial questions, support the sales process with visuals, use persuasive skills and complete the whole sales process in one place.
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AROUSE INTEREST
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ANSWER QUESTIONS
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PRESENT VISUALS
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PERSUADE
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SELL A PRODUCT
Increase customer satisfaction
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While awaiting a connection with a consultant, customers may familiarize themselves with the bank’s offer.
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Sending documents
Files sent in this manner do not interrupt the current call.
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Quick responses for faster replies
The predefined set of ready responses will make the job of you advisor much easier.
The Omnichannel Consistent experience across all platforms.
Boost product sales
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Show Materials and Simulations
The advisor explains the product visually, by showing simulations, tables or any other documents.
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Proactive chat
The system detects if a customer is in doubt, and react by launching a chat window.
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Verify clients and authorize transactions
The advisor remotely initiates the process of customer identification.
Remote branch — a better banking channel
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Cheaper than operating a bank branch, but with a much wider reach.
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Better than a call center—enables selling with meaningful visuals.
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Increases selling capabilities of digital channels.
API – quick integration with any mobile banking application
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Our SDK can be easily embedded into any existing app (made by us or any other IT provider).
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We provide API and detailed technical documentation for developers.
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Component is ready to blend into any mobile banking design.
Let’s Talk
Let's Talk