Security is often perceived as a hindrance. Something that stands in opposition to user experience. But is it really the case?

Knowing the customer’s opinion is obvious to businesses today. In fact, the clients are the only and most important guarantors of the survival and development of the company, and their satisfaction is one of the key factors indicating the desire or reluctance to continue cooperation.

The rise of technology and changing customer behaviour have shaped the banking landscape in recent years. These challenges, and the accelerating pace of change, are forcing the industry to redefine its approach to customer relationship management in a new digital reality.

Let’s start with a quick recap of our last year’s banking trends predictions. Recently, we mentioned video banking, m-commerce, artificial intelligence, no-code, and smartwatch banking. These trends will stay with us for a long time, but they will adjust to the current economic situation.

Are you planning to develop a mobile banking app for your customers? Or maybe you are thinking about revamping the existing one? All you need to do is find the right company to carry out the project!

Today, the financial sector remains one of the most popular targets for hackers. At Finanteq, we know that the highest security level in mobile banking apps is a must. We know how to write code and what security features to use to make banking applications unbreakable.

The NBK mobile banking app facelift is here! 

We love to share good news, especially news concerning prestigious awards. We are pleased to announce that we have been named a 2023 Forbes Diamond. 

How to stop chasing customers’ expectations and focus on getting ahead of them? Choose the right software provider – this is one of the key decisions for any business for which remote channels are critical.