Santander, the first bank in Poland that incorporated shopping services into its mobile banking app, shows a constant increase in the value of e-commerce transactions. In September 2018 the service grew nearly 80% year-over-year.

A fancy app isn’t enough to call any bank a fintech. Here is a glance into Monzo dictionary of modern banking.   

Imagine you’re stuck in an office elevator. You are calling the office manager for help but no one is answering. Why? Because the manager is busy talking with somebody, who called to report a dirty window on the 9th floor.

The year 2017 saw a significant increase in banks’ interest in lifestyle services. In the months to come this trend will accelerate sharply and the users will more eagerly make use of their mobile banking not only to check their balance, but also purchase bus or concert tickets and order a taxi.