It’s ten years since the NBK Mobile Banking application* saw the light of day🌞
Together with the teams at National Bank of Kuwait, Finanteq is creating one of the most popular and advanced mobile apps in the Middle East. The application has been recognized in top industry rankings (such as Global Finance), but most importantly, it is appreciated by its users – the bank’s customers💎💪
Knowing the customer’s opinion is obvious to businesses today. In fact, the clients are the only and most important guarantors of the survival and development of the company, and their satisfaction is one of the key factors indicating the desire or reluctance to continue cooperation.
The rise of technology and changing customer behaviour have shaped the banking landscape in recent years. These challenges, and the accelerating pace of change, are forcing the industry to redefine its approach to customer relationship management in a new digital reality.
Let’s start with a quick recap of our last year’s banking trends predictions. Recently, we mentioned video banking, m-commerce, artificial intelligence, no-code, and smartwatch banking. These trends will stay with us for a long time, but they will adjust to the current economic situation.
Today, the financial sector remains one of the most popular targets for hackers. At Finanteq, we know that the highest security level in mobile banking apps is a must. We know how to write code and what security features to use to make banking applications unbreakable.
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