Nowadays, people download more and more mobile applications to fulfill all their needs. Apps are supposed to make life easier and help us to deal with everyday needs. One to order a taxi, another to buy bus tickets, yet another to order food, you name it. In theory, it works great. In practice, the growing number of applications is becoming overwhelming.

Poland is a great place for the global finance industry to conduct model developments, especially when it comes to banking. Why is it so?

The last two years have been a decisive moment for banks. The global pandemic had a significant impact on the acceleration of digital transformation.

Did you know that smartwatches are more addictive than smartphones? A single, compact, electronic device is much more available and convenient than a laptop or a smartphone even.

Many years of work in the fintech and banking industry gave us a brief picture of it. When banking today, customers expect more than just access to products or banking services.

Today, customers prefer to handle all their affairs electronically. Digital channels such as online and mobile banking, are becoming the basic method of customer access to a bank account. People want banking from every place, any time.

A few days ago, Revolut, the British fintech, announced the launch of a new feature in its mobile application: Revolut Stays. 

It’s not enough for banks to just release an app. It should be an engaging solution — but how to achieve it? 

What is a typical starter pack for any challenger bank? First of all, launch a mobile app, then issue a card, and finally… give it all for free. There is no web app in this formula. Is online service not important any more?