Imagine you’re stuck in an office elevator. You are calling the office manager for help but no one is answering. Why? Because the manager is busy talking with somebody, who called to report a dirty window on the 9th floor.

The year 2017 saw a significant increase in banks’ interest in lifestyle services. In the months to come this trend will accelerate sharply and the users will more eagerly make use of their mobile banking not only to check their balance, but also purchase bus or concert tickets and order a taxi.

Individual customers of Bank BGŻ Paribas have received a brand new and modern mobile banking. The application features swift and easy access to accounts, deposits, loans and records of expenses. The development and maintenance of the application have been entrusted to FINANTEQ.

Customers of Bank Zachodni WBK make about 2 mln transactions monthly through its application. What differentiates its mobile banking app from the competitors are m-commerce services. The newest of them is Cultural Events – a service for purchasing theatre, concert, opera, cabaret or festival tickets.

Due to its rapid growth, Finanteq has opened a new office in Poznań, Poland. The opening of the office is intended to further improve the services offered to our financial clients in the region.

“The FinTech ecosystem in Poland will continue to grow over the next 12 months” – predicts Deloitte in its new report “A tale of 44 cities Connecting Global FinTech: Interim Hub Review 2017”. The report, prepared in collaboration with the Global FinTech Hubs Federation, features Finanteq as one of the leading fintechs in Poland.

“The market for financial technology in Poland is relatively innovative and open to new ideas.” – we read in Deloitte’s “FinTech in the CEE region” report. –  “[The market] provides FinTech vendors with a wide range of opportunities for launching original solutions“.

Incumbent mobile banking vendors have a long relationship with retail banks. Sometimes it originates from a deployment of the bank’s core banking. Nonetheless, as Gartner points out, many of these incumbent providers have failed to keep up with the customer experience and are providing bank with solutions which bank’s customers simply dislike. Solutions that are slow, complex to use and far from expectations.

Forrester Research evaluated the largest retail banks in Europe and found out, that CaixaBank in Spain, Garanti in Turkey and Bank Zachodni WBK in Poland continue to lead in mobile banking.