How to stop chasing customers’ expectations and focus on getting ahead of them? Choose the right software provider – this is one of the key decisions for any business for which remote channels are critical.
Read our article and check out our practices in mobile banking software development.
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Knowing the customer’s opinion is obvious to businesses today. In fact, the clients are the only and most important guarantors of the survival and development of the company, and their satisfaction is one of the key factors indicating the desire or reluctance to continue cooperation.
Today, customers prefer to handle all their affairs electronically. Digital channels such as online and mobile banking, are becoming the basic method of customer access to a bank account. People want banking from every place, any time.
Did you know that at Finanteq, we made the first banking applications even before the iPhone and Android era? It was a time when there was yet to be anyone who believed in apps. Mobile browsers were still commonly considered the future of banking.
