FINANTEQ | mobile finance & superwallets

NEWS

Gartner: banking needs new vendors

Incumbent mobile banking vendors have a long relationship with retail banks. Sometimes it originates from a deployment of the bank’s core banking. Nonetheless, as Gartner points out, many of these incumbent providers have failed to keep up with the customer experience and are providing bank with solutions which bank’s customers simply dislike. Solutions that are slow, complex to use and far from expectations.

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